Overflowing appliance in Phoenix, AZMany people in Phoenix, Arizona experience a hot water tank or other appliance overflow, resulting in expensive water damage.  We hear this story too often – bubbles overflowing onto the laundry room floor or a teen puts the wrong soap in the dishwasher.  The end result is rooms and your personal possessions flooded with water.  Water can travel down several floors, damaging ceilings, flooring, and walls.  And even a small leak, if not addressed immediately, can lead to long term damage and mold growth.

Water damage is always a serious issue and according to a study done by the Insurance Institute for Business & Home Safety (IBHS), the top five leading causes of homeowner water damage included water heater failure and washing machine failure.  Your household appliances are supposed to be there to make life easier, not harder. However, if something overflows, you could find yourself in need of water restoration services. Take these steps if you find yourself in a water damage situation and you can help minimize the damage.

Turn Off the Water Supply

If possible, turn off the water supply to the appliance that is overflowing. For an overflowing dishwasher, the valve is generally located underneath the kitchen sink. If it’s a water heater, you should be able to find it near the water heater itself. If you cannot locate the valve that shuts off the water directly to the appliance, you may want to shut off the main water valve that runs water to your home until you can resolve the issue.

Call a Plumber

Have a plumber come to your home in Phoenix ASAP. The sooner a plumber arrives on site, the sooner you can resolve the problem and begin the water damage restoration process. A plumber will be able to stop whatever water if flowing and fix the appliance in question.

Clean Up What You Can

Do what you can to clean up as much of the water as possible before the plumber and water restoration professionals arrive. Use old towels to sop up water and if possible, open up the windows in the affected room. Remember to always blot up water, don’t push it around in case in spreads to more areas.

Hire a Water Damage Restoration Company

You should always hire a restoration company like ServiceMaster Architerra to come out and assess the full level of damage that occurred. In many cases of water damage, there is damage you can’t see, such as the potential for mold and mildew growth. By working with a professional, you can help prevent permanent damage. If you are looking for a company that you can trust, look no further than ServiceMaster Architerra in the Phoenix, AZ area.

More Tips for Prevention

  • When it comes to laundry machines, don’t try to cut corners by overloading the machine.
  • One burst inlet hose and your laundry room is flooded in a matter of minutes. Check the hoses for cracks, kinks or blisters near the hose connection. Replace rubber hoses every 3 years.
  • Leave a 3 to 4 inch gap between the back of the washing machine and the wall to avoid kinking the hose near the valve connection.
  • Inspect your water supply line hoses every 6 months.
  • Check life expectancy and warranty for the water heater and replace accordingly.
  • Always conduct proper maintenance for your water heater, such as flushing sediments every six months and inspecting the heater’s anode rod. Sediment will build up faster in areas with hard water.
  • Have a professional plumbing inspection for the anode rod every 2 years and annually once the warranty has expired.  The rod will eventually corrode and leave the tank vulnerable to damage.